GrabCAD Community User Group

Yasin has always been very quick to respond to any reports I send to him, he has been on holiday for the last week or so.

Yet he still blocked a member I reported for trying to sell models on the site.

Regards,

I think either Payton or Eli is Manning the post...lol

Reports that are send via the standard reporting system are not delt with...members keep uploading stolen and company based material, members keep violating the GC rules, SPAM all over the place, and nothing is done about it....reporting feels like fighting the wind...

Support system receives 100s of messages every day or week.

They are regularly dealt with, but most of the time when an action is taken, user is not replied unless it's necessary.

For example, if the report is about a spammer, the spammer is deleted without any reply. However if the report is about a user that cannot login due to an account error, then an action is taken and user is replied to confirm if it's fixed. Also, GDPR and copyright messages are also replied back.

So what is the average response time to a report? A week? A month? Is there someone looking at these full time (8 hours/day)? Is it a weekend gig?

GC has a community ready to volunteer to clean this place up...How hard would it be to grant privileges to flag things for review? A flagged item would be invisible to the site (not deleted) until an actual GC employee reviews it and either confirms the flag (deletes items) or rejects it (publishes items).

Even better? Nothing gets published to the site without human review. There are solutions here....If the actual answer is Stratasys doesn't want to dump any more money into maintaining GC, then we also have our answer... We just want some damn transparency...

> GC has a community ready to volunteer to clean this place up...How hard would it be to grant privileges to flag things for review? A flagged item would be invisible to the site (not deleted) until an actual GC employee reviews it and either confirms the flag (deletes items) or rejects it (publishes items).

As I mentioned few times before, this is something that is already being considered.

> Even better? Nothing gets published to the site without human review.

This costs a lot of money. Almost no one in the world does this way ;)

Being considered and being implemented are two very different things. It's been over a year since the "being considered" conversation.

Publishing with human review only costs as much as you're willing to throw at it...A single person could do this job 8 hours a day. Imagine the upload throttling that would occur! Sounds like a negative, but it's actually a good thing. All of the garbage goes away and regular uploaders consider what they're submitting, knowing it's going to take a while to see it published.

The only way that's a bad thing is if GC is more concerned about quantity over quality. Almost no one in the world doing it is not an excuse. That's a logical fallacy called appeal to tradition.